20 Questions from New Scrum Master to Product Owner

What should a new Scrum Master ask the Product Manager? Here are some suggestions that also provide a view on the product manager’s duties. I do not agree with all questions and all proposed answers, but it is definitely inspiring.

 

Addendum: I have created a resource stash for all things related to Software Product Management!

Better decision making

I stumbled across a post about better decision making for product managers. It encourages to pose three questions for each decision with larger (expected) impact:

  1. Imagine that the option you’re currently leaning toward simply vanished as a feasible alternative. What else could you do?
  2. Imagine that the alternative you are currently considering will actually turn out to be a terrible decision. Where could you go looking for the proof of that right now?
  3. Six months from now, what evidence would make you change your mind about the choice you’ve made? What would make you double-down?

Read the explanations in the full post “How to avoid the curse of knowledge“.

 

Addendum: I have created a resource stash for all things related to Software Product Management!

When to say YES to a Feature Request

Last week, I linked a very good post about how to say NO to a feature request. But then, when should you say YES to a feature request? There are a couple of questions to answer:

  • Does it fit your vision?
  • Will it still matter in 5 years?
  • Will everyone benefit from it?
  • Will it improve, complement or innovate on the  existing workflow?
  • Does it grow the business?
  • Will it generate new meaningful engagement?
  • If it succeeds, can we support & afford it?
  • Can we design it so that reward is greater than effort?
  • Can we do it well?
  • Can we scope it well?

I especially like to way to look on long-term cost.

Future with no apps

Donny Reynolds points out that apps on mobile phones have two major drawback: discoverability and delivery. Both aspects are possible setbacks to individual apps’ success and to the platform’s success as a whole.

The proposed solution is to provide streamed apps on demand.

But wait – isn’t that websites?

Moving from early stage to growth stage

Yerrie Kim speaks about how to act as a product manager in the early stage of product development and how to act in the growth stage of product development. She highlights the dimensions Technology, Customers and Team.

There is pretty much insight in the speech, but the difficult thing would be to realise when to move on from early phase to growth phase. This is not a sudden change but rather an evolution.

Information, Perception, Truth

What you see is NOT what you get!

This is somewhat obvious to most of us, but sometimes software product lead users in a “wrong” way. Users have a hard time reaching their goal. So we need to keep in mind the difference between presented information and perceived information, and that there may be more than one truth.

I would like to refer to the article “Information, Meaning, Perception & Truth