User Personas: More thoughts

Every once in a while, I think about the best way to write user personas. The UX Lady wrote a nice post about how to write such personas and provides a template to do so, but my daily experience tells me that the usual templates contain way too much information. If you collect so much information about your users, that’s a great way to learn about them and segment them, but in order to use them in user stories, they contain more information than necessary. I usually constrain my user personas to the following:

  • Name
  • Picture
  • Quote
  • Short background description
  • Technical experience
  • Frustrations
  • Motivations
  • Ideal world

This is sufficient to effectively work with them.

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