Case Study: Reducing choices instead of listening to everyone

Joelle Steiniger wrote a real-life case study about how not to go about developing a product. She writes that they listened to people in the development process, which was wrong. Eventually, they tried so solve the original problem without following pre-defined solutions. One of the most famous examples is mentioned as well: Henry Ford would have built faster horse carriages, had he listened to people.

The post is a longer one, but it is worth it.

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